Careers

Office Manager – Full Time (Information Technology Company)

Location: Big Bend, WI Schedule: Full-Time, Onsite Reports To: Company President

About Us

We are a growing Information Technology company that provides field service, consulting, and support to businesses throughout southeastern Wisconsin. We’re looking for a reliable, upbeat Office Manager who thrives in a fast?paced environment and enjoys keeping operations running smoothly. If you’re organized, friendly, and experienced in office management, you’ll fit right in.

Position Overview

The Office Manager is the central hub of our daily operations. This role supports both our field technicians and our clients by coordinating schedules, managing billing, and ensuring the office runs efficiently. The ideal candidate is positive, detail?oriented, and comfortable juggling multiple responsibilities with professionalism.

Key Responsibilities

Administrative & Client Support

Answer incoming calls and provide friendly, helpful assistance to clients
Serve as the first point of contact for general inquiries
Maintain a positive and professional office atmosphere

Scheduling & Coordination

Schedule field service appointments and manage technician calendars
Communicate with clients regarding appointment times, updates, and follow?ups
Track ongoing jobs and ensure timely completion of scheduled work

Billing & Accounting Support

Create and send invoices using QuickBooks
Apply payments to client accounts and maintain accurate financial records
Monitor accounts receivable and assist with basic bookkeeping tasks

Office Operations

Check and manage the company PO Box
Organize and maintain office files, records, and supplies
Support leadership with administrative tasks as needed

Qualifications

2+ years of office management or administrative experience
Experience with QuickBooks (invoicing and payment application)
Strong communication skills and a genuinely positive attitude
Ability to multitask and prioritize in a dynamic environment
Comfortable working with technology and learning new systems
Reliable, organized, and committed to excellent customer service

What We Offer

Competitive pay
A supportive, friendly work environment
Opportunities to grow within a technology?driven company
Stability and long?term career potential

If you are interested in this position, e-mail your resume to kcgcareers@outlook.com